Frequently Asked Questions



Managing your account



What is a Business Information Factsheet?

Business Information Factsheets are 2-4 page factsheets that provide practical information about the essential aspects of running a small business. Topics include business start up, planning and preparation, trading legally, small business finance, finding new customers, business admin, VAT and tax. Each factsheet includes practical information, advice and tips, and references to more detailed or specialist further sources of information.

What is a Business Opportunity Profile?

Business Opportunity Profiles are 3-4 page factsheets that explain the main factors to consider when setting up a specific type of business. They explain what the business idea involves, the major legal issues, start up costs, training/qualifications needed and competitive factors with plenty of references to further sources of information, advice and support in each small business sector.

What is a UK Market Synopsis?

UK Market Synopses are 8-10 page guides to the key performance trends, influences and forecasts for a particular market sector. They cover information such as emerging business and market opportunities, market trends and patterns, Government initiatives and legal developments.


What are the payment options?

You can pay for your factsheets by MasterCard, Visa, or Maestro. Our partner, WorldPay, handles all Scavenger payments.

How do I receive my factsheets?

Once you have purchased your factsheets, you will be able to access them by logging into your account and viewing your factsheets on screen.

I requested a refund and have not received it yet, what should I do?

Please contact us immediately and we will look into this.

Managing your account

How do I access my account/log in to Scavenger?

You can log in by clicking on Log in in the header of the Scavenger website and entering your username and password into the boxes.

I have forgotten my username/password, what should I do?

Go to the Reset your password page. You will then be asked to enter your e-mail address (please ensure that you enter the same e-mail address you used to create your account). We will send you a link that will enable you to create a new password.

Using Scavenger factsheets

What format are the factsheets in?

The factsheets are Adobe PDFs (Portable Document Format). To view and print the factsheets, you will require the Adobe Acrobat Reader software installed on your computer. You can download this free software from Adobe's website.

I am looking for information to help write an article. Can I use your information in the article?

Other than for your own personal use, reproduction or copying of information provided in the factsheets, guides and reports on this site is strictly forbidden without prior written permission from Cobweb.

Can I use information/content from the Scavenger site for my website?

If you are interested in using any information/content from the Scavenger site please contact us to discuss this.